Managed Services

We are an IT Managed Service Provider (MSP). Our services include the monitoring and management of customer sites:

  • Customer end-point monitoring (desktops and laptops)
  • Server monitoring if applicable
  • Firewall management
  • Security management (anti-virus)
  • Backup management

We implement the following Software as a Service (SAAS) products for our clients:

  • Office365 (subscription based)
  • Microsoft365 (subscription based) 
  • Acronis (cloud backup solution provider) 
  • Datto (cloud backup solution provider)
  • Webroot (anti-virus and malware)

These service providers are all based outside of South Africa.

  • Managed Service Desk (MSD)
  • Server Managed Services (SMS) – Physical
  • Server Managed Services (SMS) – Virtual
  • Users (desktop, laptop, mobile)
  • Gateways, switch and wireless controllers
  • Firewall management   
  • Endpoint security
  • Backup management
  • Cyber security
  • Backup management   
  • Microsoft and Office 365 tenant management
  • Azure tenant management        
  • First line hosted PBX support
  • After hours availability
  • Cloud backup
  • Domain management

Infrastructure Solutions

  • Complete consulting, design, implementation, and maintenance services for network cabling infrastructure solutions
  • Structured cabling systems for data, voice and CCTV requirements
  • Fibre optic infrastructure solutions
  • Cabinet enclosures and server cabinets including floor standing, wallboxes, industrial cabinets, and Enviro racks
  • Planning, design, and installation of cable routes underground, overhead, single / double compartment skirtings and cable ways
  • We are certified Molex installers and offer various other quality brands including Commscope, Meganet, Maxxim, Lambda
  • IP and HD CCTV technology with video content analytics allowing tamper detection, masking, motion detection, face, and license plate recognition
  • Biometric Reader Access control for offices and server rooms
  • Fire detection and suppression systems for data centres and server rooms

  • Maintenance contracts and monitoring is offered with every installed solution

  • Completed installations are certified according to industry standards and in-house training with documentation will be given on the basic operation

  • Site surveys for consultation, planning, design, and installation

  • Solutions for outdoor and indoor LAN requirements

  • Leading brands including Aruba Networks, Cambium Networks, Proxim and Fortinet

  • Building and maintaining outdoor infrastructure for the wireless equipment

  • Earthing of wireless infrastructure

  • Through partnerships we offer qualified electrical design, installation and maintenance services

  • COC testing and certification on completed projects

  • UPS backup solutions for server rooms and all critical equipment from leading brands including Eaton, APC and Netshield

  • Surge protection solutions

  • Consulting, planning, and design of an EMS
  • Turnkey solutions through partnerships with leading brands such as RT Systems and Netshield
  • Documentation and training on basic operation
  • Remote monitoring and notification through email, SMS or SNMP
  • Monthly reports
  • Connectivity
  • Consulting, planning, and design of an EMS
  • Turnkey solutions through partnerships with leading brands such as RT Systems and Netshield
  • Documentation and training on basic operation
  • Remote monitoring and notification through email, SMS or SNMP
  • Monthly reports

Connectivity

Bluecube ICT is a Vodacom Business Partner and provides the following services.

Dedicated Services

  • Microwave
  • Fibre

Business Connect

Broadband Services

  • LTE
  • Wireless Premium
  • Fibre

Hosted PBX

  • One Net Business
  • VoIP

Products

Bluecube ICT (Pty ) Ltd can source various products and software. Below is a list of our main products and software that we currently provide to our customers: